I bought a new cell phone at Costco and after a week if locked me out. I went back to C...

GetHuman-tfaulkne's customer service issue with Google from January 2019

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The issue in GetHuman-tfaulkne's own words
I bought a new cell phone at Costco and after a week if locked me out. I went back to Costco and they tried to help me but we could not get into my cell to do a account recovery because my goodle account has the wrong cell number attached. In order for me to get a code to go into my account it is sent to my cell phone. But the cell phone has the wrong well number. My cell number is *** *** **** but on google it says it ends in **. Which is not correct. I have had the same cell number for over ** years. How do I get this corrected. Someone must have input my cell number wrong when the account was set up!?!* Please help, I cannot use my new cell phone until this is corrected.*Teri
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Customer service issue
Reported by GetHuman-tfaulkne
Jan 3rd, 2019 - 4 mons ago
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GetHuman-tfaulkne started working on this issue
Jan 3rd 9:28pm