I know my username and password, but recently had to factory reset my tablet. It gave m...
GetHuman-trevtrav's customer service issue with Google from November 2018
Help with my Google issue
First: share to improve GetHuman-trevtrav's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Google help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-trevtrav may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-trevtrav's own words
I know my username and password, but recently had to factory reset my tablet. It gave me the "wait ** hours due to a recent password change" message when I try signing in. I get that even when I have waited *-* days between attempts to sign in. It is extremely frustrating to not be able to sign in to my Lenovo tablet, and even more so when Google directs me to Lenovo, saying it is their problem, and Lenovo directs me to Google saying it is your problem.
GetHuman-trevtrav did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-trevtrav fixed the problem
We are waiting for GetHuman-trevtrav to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.