I am currently locked out of my google account on certain devices, when recovering my a...
GetHuman-lougheed's customer service issue with Google from November 2018
Help with my Google issue
First: share to improve GetHuman-lougheed's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lougheed's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lougheed will want to follow the link below to head to their help center. We will check on GetHuman-lougheed later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-lougheed may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-lougheed's own words
I am currently locked out of my google account on certain devices, when recovering my account due to forgotten password,. after authorising phone number i am asked to send a recovery email to my parents e-mail, however this was inputted incorrectly when i created my google account therefore cannot be used. When i try to use my replacement email in order to allow google to contact me after reviewing my situation, i am told that there is no way of the authorising my new replacement account and forced to cancel the recovery. Any help would be appreciated.
GetHuman-lougheed did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-lougheed fixed the problem
We are waiting for GetHuman-lougheed to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.