Hello,*I have received an email about my trade phone and in the email it was indicated...

GetHuman-howayda's customer service issue with Google from November 2018

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The issue in GetHuman-howayda's own words
Hello,*I have received an email about my trade phone and in the email it was indicated that my screen was damaged which is not true. My phone was still in a perfect condition. The only reason I bought a new phone because I needed more memory on my phone. This decision really upset me and I feel I was being lied to. If Google is not going to pay me $***, I would really appreciate it if the company sends me back my phone with the exact condition I had sent it to the company. I have some one who would buy it for $***.**. Thank you for time. If for any reason you need to contact me, my phone number is ***-***-****.*I am waiting for your response.
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Customer service issue
Reported by GetHuman-howayda
Nov 3rd, 2018 - a mon ago
I have an issue with Google too
Seen by 2 customers so far
Similar issue to 13992 others
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GetHuman-howayda started working on this issue
Nov 3rd 3:08pm
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Nov 3rd 3:09pm
GetHuman-howayda indicated the issue is not fixed yet.
Nov 6th 8:45pm