Greents, *My YouTube account was flagged by an automated system for copyright issues de...

GetHuman1473090's customer service issue with Google from November 2018

Help with my Google issue
The issue in GetHuman1473090's own words
Greents, *My YouTube account was flagged by an automated system for copyright issues despite it being protected by fair use. *I have sent an email four times to *****@***.com but I keep getting turned down by yet another automated system... I've tried calling the google number *** *** **** - you guessed it, another recording. **My youtube account currently has live-streaming disabled (and it will be disabled for * months unless I can get this resolved). Live streaming is disabled despite there being zero copyright strikes or community guideline strikes. My account is still in good standing according to the youtube account page but live-streaming is disabled due to their automated system.**The following is the entire email correspondence I have sent to *****@***.com in an effort to resolve this issue. It also has attachments showing the zero strikes and the live-streaming disabled but I cannot include those here as there is no option to. *Email is to follow:**Greetings YouTube Team,**This is now the fourth time I've sent this email. I hope to reach the eyes of an actual person. In addition to the previous attachments, I will be including the terminations page reflecting zero events but still showing disabled live streaming.**---**After receiving the exact same email twice (attachment enclosed with a screenshot of said email) it is beginning to look like even your Counter-Notification team is automated. I have explained this three times now in all of my emails to you. *I am including three URLs simply to get past your auto-detection in hopes that after the fourth try, perhaps this email actually reaches the eyes of a human being.*https:**www.youtube.com*watch?v*Md*-cfBL*Ks*https:**www.youtube.com*watch?v**ZG*cnaQlBE*https:**www.youtube.com*watch?v*TnViwc**wLY*Enjoy. These URLs are intended to get past the automated system that apparently keeps rejecting my email correspondence. These are not the subject matter for this email. That is discussed below in the original section of email sent. Please take the time to read the original content found below. Thank you.**---**Thank you for the prompt reply. You responded indicating that you were unable to detect any video URLs in my original email that match your requested format. I have emboldened and underlined the section of my original email, which follows, indicating where I explained that I deleted the video the moment I received an email stating that this content was not allowed. There is no URL because it does not exist. I strive to stay within the terms of service for google and youtube. Therefore, I immediately deleted the video as soon as I noticed there was a problem. *Following is the original email counter notification request including the attachments: your reply, and a screenshot indicating that my youtube account has zero copyright strikes and * community guideline strikes but still has live streaming disabled.**This is Mark Truitt, owner of the youtube channel WifieandHubster Play. A good contact email for me is this one: *****@***.com but you can also email me at *****@***.com. I prefer the former email be used to contact me since I use it more regularly. My physical address is **** Lake Dr, Williston, SC *****. My telephone number is *** *** ****.*My youtube channel URL is https:**www.youtube.com*c*wifieandhubster**We were streaming a movie commentary stream live on Ghostbusters, the **** movie. As this movie was commentated over it is protected under fair use.**We discussed many actors we've seen in other movies and why some of them ended their careers early and other movies that they have acted in.**Some examples that we discussed:*Bill Murray, lead male role in Ghostbusters also acted in Caddyshack, Stripes, obviousy in ghostbusters *, Groundhog Day, and in several other films with Rick Moranis such as Little Shop of Horrors. Bill Murray also starred in many more recent films such as Zombieland the new Ghostbusters movie and he played the voice of Baloo in the new Jungle Book.*Rick Moranis ended his acting carreer early due to his wife getting sick... This was a key topic we discussed. But he was the male lead in Little Shop of Horrors. He also starred in some of our old favorites such as Honey we shrunk the kids, Little Giants, and even a side-role in The Flintstones.**We discussed some of the bands that had music in the movie and some other movies we speculated that they played in or could have played in, such as Top Gun. **We also joked about some of the careers and scripted lines versus impromptu unscripted lines in the movie such as when Bill Murray says the line "It's true. This man has no ****." which helped boost his career. **---**I have streamed on youtube for over a year and a half in good faith and in accordance with copyright laws and YouTube's and Google's EULAs. I would like the restriction removed. I have deleted the video in question and did so immediately as I received the emails stating that the stream was terminated. *I am including a screenshot as an attachment. Currently I have zero copyright strikes against my account and I am still being restricted from live-streaming. The screenshot reflects this. **I consent to the jurisdiction of the federal district court for the distrcit in which my address is located, Barnwell county, South Carolina, the judicial district in which youtube is located, and will accept service of process from the claimant.**I consent to the jurisdiction of the Federal District Court for the district in which my address is located, or if my address is outside of the United States, the judicial district in which YouTube is located, and will accept service of process from the claimant. ** I swear, under penalty of perjury, that I have a good faith belief that the material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.**I respectfully request that my right to live-stream be reinstated at your earliest convenience, please. *If this assists in the decision process at all I would like to include that I have no further intentions of streaming commentary over classic movies to avoid any further inconveniences in the future such as this. *Thank you kindly for your time and attention to this matter.*Mark Thomas Truitt
GetHuman1473090 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman1473090 fixed the problem
Umm this issue was NOT fixed... almost immediately after posting this issue it was flagged as fixed... this is bogus do not use this resource.
Please help with my Google issue
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google email you?
This email address isn't valid

Google

Customer service issue
Reported by GetHuman1473090
Nov 2nd, 2018 - a mon ago
I have an issue with Google too
Fixed
GetHuman1473090 shared how to fix
Seen by 3 customers so far
Similar issue to 13861 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman1473090 started working on this issue
Nov 2nd 8:01pm
GetHuman1473090 confirmed the issue is fixed. Hooray!
Nov 2nd 8:01pm
GetHuman1473090 indicated the issue is not fixed yet.
Nov 3rd 12:36am