my galaxy note * did a factory reset. I do not remember the password for my google acco...

GetHuman-uliettas's customer service issue with Google from May 2018

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The issue in GetHuman-uliettas's own words
my galaxy note * did a factory reset. I do not remember the password for my google account and could not access my recovery email at work so my phone locked me out for ** hours. I am a healthcare professional and can not afford to be without my phone as I am on call at all times. My phone locked out at *am on ****. I am afraid to retry because I still don't remember my password and cannot afford to be with out my phone.
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Customer service issue
Reported by GetHuman-uliettas
May 27th, 2018 - 6 mons ago
I have an issue with Google too
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Seen by 16 customers so far
Similar issue to 603 others
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Timeline
GetHuman-uliettas started working on this issue
May 27th 7:58am