I set an email account for my partner Dr Vivian Voke and the email address is...

GetHuman-peternje's customer service issue with Google from May 2018

Help with my Google issue
The issue in GetHuman-peternje's own words
I set an email account for my partner Dr Vivian Voke and the email address is *****@***.com in ****. She's been trying to login and retrieve important emails.*I am currently in Ghana on business. She called me to help her retrieve her email but since she cannot remember her password, we both tried my times but to no avail. We keep getting a message which "says Google think the email does not belong to you" . **I use my email address *****@***.com as the recovery email for the password. **How can you help her retrieve her email address PLEASE. **Peter Jeffrey
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Customer service issue
Reported by GetHuman-peternje
May 12th, 2018 - 10 mons ago
I have an issue with Google too
Not resolved
Seen by 4 customers so far
Similar issue to 197 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-peternje started working on this issue
May 12th, 2018 9:46am
GetHuman-peternje indicated the issue is not fixed yet.
May 15th, 2018 10:47am
GetHuman-peternje indicated the issue is not fixed yet.
May 15th, 2018 1:12pm