I have called several times and can’t get ahold of anyone. I was wondering who do I spe...

GetHuman-edithacr's customer service issue with Frontier Airlines from November 2018

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The issue in GetHuman-edithacr's own words
I have called several times and can’t get ahold of anyone. I was wondering who do I speak with? My son is having surgery at st Jude in Memphis we scheduled our flight back with y’all frontier. The hospital called this am and moved his surgery back so therefore we can’t fly out till the next day from what we originally booked. I had to cancel the flight and was charged the entire amount. Can I have an exception bc I am trying to travel for my sons surgery. I can provide proof that they changed the surgery date. My name is Editha Crumley flight was B***RF I believe. I canceled it already. My husbands ticket was under Corey Crumley. ***Thank you*Editha Crumley ****-***-******Sent from my iPhone
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Frontier Airlines

Customer service issue
Reported by GetHuman-edithacr
Nov 28th, 2018 - 9 mons ago
I have an issue with Frontier Airlines too
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Seen by 4 customers so far
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Timeline
GetHuman-edithacr started working on this issue
Nov 28th, 2018 1:05am