I left my wallet in the pocket of the seat in front of me.*I need to get it back.*Why i...

GetHuman-matlowe's customer service issue with Frontier Airlines from August 2018

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The issue in GetHuman-matlowe's own words
I left my wallet in the pocket of the seat in front of me.*I need to get it back.*Why is this so difficult and convoluted??*I have no problem picking it up, but I'm not given that option!*Worse part? I can't even talk to a real person!*Kinda comes down to plane tends to be inefficiently cleaned, items found are lost forever, customer service satisfaction is an over used and abused marketing catch phrase, Not company policy!*What I would like to occur is a phone call acknowledging the wallet has been found and the address where I can pick it up.*Mathew Lowe
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Frontier Airlines

Customer service issue
Reported by GetHuman-matlowe
Aug 2nd, 2018 - 9 mons ago
I have an issue with Frontier Airlines too
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Seen by 1 customer so far
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GetHuman-matlowe started working on this issue
Aug 2nd, 2018 12:10am