Hi, recently I ordered * tickets for an event that was cancelled in early November. I h...

GetHuman5482227's customer service issue with Eventbrite from November 2020

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The issue in GetHuman5482227's own words
Hi, recently I ordered * tickets for an event that was cancelled in early November. I have been refunded for * out of the * tickets. I have contacted the venue (Embargo, Glasgow) and they know about the issue and have said the money for the *th ticket has left their account but I have not received it. When I go onto the eventbrite website and try to request the refund manually it comes up with an error message. The first * tickets were refunded on the **th of October so I have been waiting for over * weeks without a resolution.

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Eventbrite

Customer service issue
Reported by GetHuman5482227
Nov 21st, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 243 others
0 customers following this

Timeline

GetHuman5482227 started working on this issue
Nov 21st, 2020 2:45pm

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