How Do I Recover My Eventbrite Account?

Eventbrite is an event planning site that allows you to post and promote your event, invite guests, sell tickets, and track sales and attendance, all in the same place. If you forget your password, you'll need to recover your account before you can regain access to all of Eventbrite's event-planning features. Follow these steps to recover your Eventbrite account.

Eventbrite is an online event-planning site that allows you to track and control your event from start to finish. Planning an event can be a stressful ordeal. Even after putting the time and effort into making everything go smoothly, there's a lot that can go wrong.

Eventbrite aims to simplify the process so that you can plan your event on your terms and everyone has a good time -- including you! If you have trouble planning an unforgettable event, get help with Eventbrite.

How Eventbrite Works

Eventbrite allows you to plan all the details of your event in one place. It can be any type of event you want, including:

  • Concerts
  • Birthday parties
  • Conventions
  • Family reunions
  • Art shows
  • Trivia nights
  • Dog play dates

If you want a group of people in the same place at the same time, for any reason, you can plan it through Eventbrite. Customize the page however you want and give everyone their first glimpse of your creation.

Promote Your Event

When your event page looks perfect, you can start sending invites and promoting the event on social media. You can also make it visible in search engines. If you want to give a special discount to VIPs, you can offer a discount code to a select group of people, or if your event is exclusive, you can include a secret password that people need in order to gain entry.

Sell Tickets to Your Event

Eventbrite allows you to sell tickets online and at the door.

Online: People can pay with PayPal or a credit card. You can view payments and issue refunds.

At the door: By downloading the free Neon app, you can receive payments at the door and keep track of who has arrived.

How to Recover Your Eventbrite Account

Something like forgetting your password shouldn't get in your way. If you need to recover your Eventbrite account, follow these steps:

1. Go to the Eventbrite website and click "Sign In."

2. Click "Email me a login link" and type in the email associated with your account.

3. Go to your email inbox and open the email from Eventbrite that contains your login link. If it isn't in your inbox, wait a few more minutes for it to arrive or check your spam folder.

4. Click the link and follow the instructions to reset your password.

After you reset your password, you should be able to sign in to your account and continue planning an amazing event.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Recover My Eventbrite Account?

Why does GetHuman Write How-to Guides for Eventbrite Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Eventbrite in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Eventbrite Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Eventbrite

Asked 3 years ago
Updated 2 years ago
Viewed 776,663 times
Eventbrite
how to recover my Eventbrite account
Eventbrite account recovery
lost my Eventbrite password
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!