On April *th I ordered two products. Confirmation number is***********. Both were for...

GetHuman-iplg's Missing Order issue with Etsy.com from April 2020

Help with my Etsy.com issue
First: share to improve GetHuman-iplg's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-iplg may need:
Username, Password, and Email address on the account
The issue in GetHuman-iplg's own words
On April *th I ordered two products. Confirmation number is***********. Both were for face masks. Received one of the**products and very satisfied. That was transaction number***********. By this time realize the second item must be a*problem. That purchase was from a different place and have*never had a problem before. Called and left a message on the*phone two days ago - never received a return call. I need*someone to please check my order, see if it is forthcoming in*a reasonable time or refund my monies for those Disney *adult masks. I prefer the masks but time is what counts.* Name: Patricia Grinberg Phone: ***-***-****

GetHuman-iplg did not yet indicate what Etsy.com should do to make this right.

How GetHuman-iplg fixed the problem

We are waiting for GetHuman-iplg to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Etsy.com customer problems.
How Do I Change My Email Address on My Etsy Account?What Do I Do If I'm Missing My Etsy Order?How Do I Track an Order from Etsy?
Do you have a customer issue as well?
We can help you get Etsy.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Etsy.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Missing Order issue
Reported by GetHuman-iplg
Apr 22nd, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 2523 others
0 customers following this


GetHuman-iplg started working on this issue
Apr 22nd 8:16pm
GetHuman-iplg indicated the issue is not fixed yet.
Apr 23rd 3:54am