Etsy Customer Service

Contact Etsy & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Etsy. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Etsy, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Etsy: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Etsy.
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Click below to show 1 more questions, answers, and complete guides to common Etsy customer support problems.
As far as we know, there is only one way to contact Etsy, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Etsy, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Recent reasons customers contacted Etsy:

I wanna cancel my order please because im understand. My order not figure it just pictu...
I wanna cancel my order please
I have an Etsy Shop. I cannot access it. It has been dormant for a long time, perhaps o...
I have a store on Etsy. I cannot access it. I cannot close it. I can't do anything. I w...
Hace * semanas me hicieron un reembolso en Etsy a*n sigue sin llegar mi reembolso, me g...
I ordered several birthday presents and you sent me a text saying g one had been divere...
Refund ….not yet received item so please refund item.*Order * **********
My order is very late, *Order************UPS has not received this item *Tracking...
Cancel my order **********
Order ***********.**Why was I charged shipping site said free shipping.
BOUGHT EARRINGS FROM ASHPREY'S OCTOBER * RETURNED ITEM AS PER COMMUNICATION WITH ASHPRE...
ASHPREYS PURCHASE WAS RETURNED, ASHPREYS SAID THE REFUND WILL APPEAR IN *-* DAYS, IT H...
I want to buy a product but they only take PayPal. I want to use my credit card. Is t...
I want to see if I can buy a custom cubs baseball jersey short sleeve in blue in a men...
my order never arrived and was marked arrived

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Comparing Etsy Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact iTunes page. Or look at our Contact AAA page. We can't really provide this kind of help if you're looking to contact Etsy because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Etsy?

GetHuman does not work with Etsy's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Etsy at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Etsy's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Etsy at a Glance

Etsy has no phone number
Etsy has no chat option
Etsy has no customer email
Etsy has 1 help forumBEST
Etsy has no twitter handle
Etsy has no facebook page
Contact information overview

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