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How can I contact a seller on Etsy?

Asked 6 months ago
To contact a seller on Etsy, you can use the messaging feature available in their shop. First, visit the seller's shop by clicking on their shop name or logo, which you can often find on the product page. Once you are in the shop, you will see a "Contact" button or an envelope icon, typically located near the shop's introduction or listings. Clicking this will allow you to send a direct message to the seller. When composing your message, be sure to include any specific questions or details regarding your inquiry to help the seller respond promptly. It is important to note that response times may vary depending on the seller's availability. Etsy strives to facilitate communication between buyers and sellers, so utilizing this feature is an effective way to get in touch. If you do not see the contact option, you might want to explore the seller’s shop policies or FAQs, as they may have provided additional contact information there.
Answered Jun 16th 2025

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