Hi. I have an item that I got an order for it today. When I will ship it, it will be st...

GetHuman4607263's customer service issue with Etsy.com from April 2020

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The issue in GetHuman4607263's own words
Hi. I have an item that I got an order for it today. When I will ship it, it will be stock out. The customer order has no street number. I send him an email and ask for the full details. He didn't answer. I'm afraid I will get more orders and I don't have a stock anymore and I can't mark this item as sold out because I didn't send the order I'm stuck with. The Currier don't want to deliver the order without full details. If I'll get more orders I wount be able to send it because it's out of stock. What can I do?

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Etsy.com

Customer service issue
Reported by GetHuman4607263
Apr 8th, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 2370 others
0 customers following this

Timeline

GetHuman4607263 started working on this issue
Apr 8th 7:19pm
GetHuman4607263 indicated the issue is not fixed yet.
Apr 8th 11:30pm