I ordered a product from CBSaddles. I sent an email asking the owner to contact me abo...

GetHuman2616720's customer service issue with Etsy.com from March 2019

Help with my Etsy.com issue
The issue in GetHuman2616720's own words
I ordered a product from CBSaddles. I sent an email asking the owner to contact me about the correct size. Today, I received confirmation that the order is being sent without contacting me to confirm best size. I don't want the wrong size sent to me and it could easily have been handled through the email. I have no way of resolving this directly with the seller. My name is Diana Dumin and the order number is *********. My email is Diana. dumin at me.com. Thanks.
GetHuman2616720 did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman2616720 fixed the problem
I spent about ** minutes trying to contact etsy which is impossible. I found out on my own that I could email the seller through the receipt. The seller responded and I was able to get my question answered directly. Thanks.
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Etsy.com

Customer service issue
Reported by GetHuman2616720
Mar 28th, 2019 - a mon ago
I have an issue with Etsy.com too
Fixed
Seen by 5 customers so far
Similar issue to 10948 others
0 customers following this
Items needed
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Timeline
GetHuman2616720 started working on this issue
Mar 28th 2:59pm
GetHuman2616720 confirmed the issue is fixed. Hooray!
Mar 29th 9:26pm
GetHuman2616720 confirmed the issue is fixed. Hooray!
Apr 1st 1:22pm