Hi there, *I had made an order and purchased the order for ostomy bag covers. One selle...

GetHuman-hkpiper's customer service issue with Etsy.com from January 2019

9377 similar
0 following
Help with my Etsy.com issue
First: share to improve GetHuman-hkpiper's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hkpiper's next move: try the Etsy.com help center.
Etsy.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hkpiper will want to follow the link below to head to their help center. We will check on GetHuman-hkpiper later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-hkpiper may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-hkpiper's own words
Hi there, *I had made an order and purchased the order for ostomy bag covers. One seller wrote me questioning what material I wanted. I tried to respond to hwr but it would not let me send a msg. I was trying to refresh the account but my orders and coversation from the seller gor deleted. Now I don't know how to get the product I purchased from one seller. Can you please help me...I don't want to lose my money.*I cannot find the product anymore....so don't know who the seller is. The product was under ** dollars but I aldo paid ** in shipping.
GetHuman-hkpiper did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman-hkpiper fixed the problem
We are waiting for GetHuman-hkpiper to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Etsy.com's attention and get better help faster. Tap below to get started.
Having Etsy.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hkpiper fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-hkpiper
Jan 16th, 2019 - 9 mons ago
I have an issue with Etsy.com too
Not resolved
Seen by 3 customers so far
Similar issue to 9377 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-hkpiper started working on this issue
Jan 16th 6:53pm