I ordered a coffee cup Nov *th and it was advertised to be shipped within * to * days...

GetHuman1702231's customer service issue with Etsy.com from December 2018

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The issue in GetHuman1702231's own words
I ordered a coffee cup Nov *th and it was advertised to be shipped within * to * days, two weeks past and I spent * days trying to get into contact with the seller. Finally they responded and promised to ship the week after Thanksgiving. Today is the *th of December and it still has not shipped. I have tried to contact them for ** hours and finally I just want my refund. I went to leave a poor review and I think the app is having issues. The shop owner is LairdDesigns and I paid $**.**.
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Etsy.com

Customer service issue
Reported by GetHuman1702231
Dec 6th, 2018 - 5 mons ago
I have an issue with Etsy.com too
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Timeline
GetHuman1702231 started working on this issue
Dec 6th, 2018 3:13pm