I ordered one item from etsy on August **, and my order history from etsy doesn't say I...

GetHuman-jengel's customer service issue with Etsy.com from August 2018

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The issue in GetHuman-jengel's own words
I ordered one item from etsy on August **, and my order history from etsy doesn't say I purchased this item. I still have not received this item. However, my credit card statement was charged for this etsy purchase.**Juli Engel*ordered Reeses Puff socks*$** total with tax and shipping
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Etsy.com

Customer service issue
Reported by GetHuman-jengel
Aug 30th, 2018 - a yr ago
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GetHuman-jengel started working on this issue
Aug 30th, 2018 10:14pm
GetHuman-jengel indicated the issue is not fixed yet.
Sep 1st, 2018 8:07pm
GetHuman-jengel indicated the issue is not fixed yet.
Sep 1st, 2018 8:07pm