Bought expensive chandelier. The seller does not respond and didn’t ship

GetHuman923276's customer service issue with Etsy.com from July 2018

4 views
 | 
2196 similar
 | 
0 following
Help with my Etsy.com issue
GetHuman923276's next move: try the Etsy.com help center again.
Etsy.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman923276 will want to follow the link below to head to their help center. We will check on GetHuman923276 later to make sure it's all set or try to help escalate.
The issue in GetHuman923276's own words
Contact customer service ... I am trying to cancel a purchase and initiate a refund in advance of etsy’s open a claim date. I have contacted seller numerous time with no response. No faith in this expensive purchase. Don’t want to wait yet another week to open dispute.
No response from anyone! Y’all to the walls!!!
Refund
Forever! And I spend money!
Nope
I have an issue with Etsy.com too
How GetHuman923276 fixed the problem
We are waiting for GetHuman923276 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Etsy.com's attention and get better help faster. Tap below to get started.
Having Etsy.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman923276 fixes it.
This email address isn't valid

Etsy.com

Etsy
Customer service issue
Reported by GetHuman923276
Jul 27th, 2018 - 10 mons ago
I have an issue with Etsy.com too
Fixed
Seen by 4 customers so far
Similar issue to 2196 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman923276 started working on this issue
Jul 27th, 2018 6:35pm
GetHuman923276 indicated the issue is not fixed yet.
Jul 27th, 2018 6:38pm
GetHuman923276 indicated the issue is not fixed yet.
Jul 27th, 2018 8:32pm
GetHuman923276 indicated the issue is not fixed yet.
Jul 29th, 2018 11:59am