I recently ordered on ******* three Pommery champagne glasses. The order was confirmed...

GetHuman819337's customer service issue with Etsy.com from June 2018

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The issue in GetHuman819337's own words
I recently ordered on ******* three Pommery champagne glasses. The order was confirmed and I thought I was sent a notification that the order had been shipped. A minute ago I received an email from Etsy that I would receive a refund from the cellar for $**.** for my order, **********. The reason for this refund was Shop owner refunding shipping overages What does this mean and will my order be shipped for two glasses or three?
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Etsy.com

Customer service issue
Reported by GetHuman819337
Jun 25th, 2018 - 6 mons ago
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GetHuman819337 started working on this issue
Jun 25th 6:48pm
GetHuman819337 shared this issue with others over email
Jun 25th 6:50pm