I bought several items for a shop called LittleBabyPropShop. I have had several convers...

GetHuman-icunurse's customer service issue with Etsy.com from May 2018

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The issue in GetHuman-icunurse's own words
I bought several items for a shop called LittleBabyPropShop. I have had several conversations with with her saying she sent items. She will have to check with the post office. She has a replacement to send out. blah blah blah. I have never received the items and she has shut down her shop.The items still state NOT SHIPPED. I made * purchases with her one on Dec **, **** for $**.** transaction * **********, Dec **, **** for $**.** transaction ***********, and Dec **, **** for $**.** transaction *s**********, **********, ***********, and **********. I did not file a complain because the shop kept promising me a replacement order. I have all the conversations saved in etsy conversations. I tried contacting her again and this time the store is no longer open. I am furious. This store has stolen and taken advantage of me. I have never had a problem with Etsy until now. The seller is located in the UK. I do not know how I need to handle this in order to get her to send my items or give me a refund. Please help. **Thank you, *Carolyn Mitchell
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Customer service issue
Reported by GetHuman-icunurse
May 23rd, 2018 - 6 mons ago
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GetHuman-icunurse started working on this issue
May 23rd 5:38pm
GetHuman-icunurse indicated the issue is not fixed yet.
May 23rd 7:06pm