I had installed the sims * and created an EA account under the ID joyribbon *which shou...

GetHuman-senpooss's customer service issue with Electronic Arts from December 2018

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I had installed the sims * and created an EA account under the ID joyribbon *which should also be listed under one of my gmail accounts: *****@***.com or *****@***.com (I can also prove and verify my codes) on my old pc. I havent been able to log into my EA account AT ALL and trying to reset my password has no luck seeing as no email is ever sent to me. I would like to delete my joyribbon account and make a new one so i can play with my DLCs and its really upsetting i cant. Please help me fix this.
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Electronic Arts

Customer service issue
Reported by GetHuman-senpooss
Dec 1st, 2018 - 6 mons ago
I have an issue with Electronic Arts too
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Items needed
Email on Account
Username
Password
Game Name
Console
Version Type
Name of Account Holder
Timeline
GetHuman-senpooss started working on this issue
Dec 1st, 2018 3:32pm
GetHuman-senpooss confirmed the issue is fixed. Hooray!
Dec 1st, 2018 3:32pm