What is Electronic Arts' refund policy?

Electronic Arts' refund policy allows customers to request a refund for digital purchases made through their platforms under certain circumstances. Eligible for a refund are digital games and downloadable content, such as expansion packs or virtual currency. Refund requests can be made within 24 hours of the purchase or within 14 days if the game has not been launched or pre-ordered. Customers can receive a refund if they have technical issues preventing them from playing the game, if it doesn't meet their expectations, or if there is a breach of consumer guarantees. However, some restrictions apply, and refunds may not be available for all purchases. It is advised to review their refund policy for further details regarding the eligibility and process of obtaining a refund.