How Do I Reset My Electronic Arts Password?

Changing your EA password can be done in a couple of different ways, and it is recommended to do so regularly. If you forget the answer to your security questions, some steps must be followed in order for you to regain access to these answers. Creating strong passwords is one of the best ways you can ensure safety for your account. If you cannot reset your Electronic Arts password, contact customer support, they will be able to help you.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

If you are looking for a way to reset your Electronic Arts password, this blog post is for you. We will go over how to change the email address associated with your EA account and how to reset your password. This blog post also includes information about what happens if you forget your security questions and tips on creating strong passwords.

Why Change Your Password?

When it comes to account security, you should always be mindful of your password! If someone can crack into your EA Account by guessing its password, they could potentially make purchases on your account. It's also important not to share any personal information about yourself online -- this includes passwords and answers to questions like "What was your first school teacher's name?"

What Should I Do if I Forgot My Password?

If you find yourself in this unfortunate situation, click on the "forgot your password" link after entering your EA account. You will be prompted to enter your email address associated with that particular EA Account. If you are able to answer the security questions you have set up successfully, then your password will be reset.

How Do I Change the Email Address on My Account?

If you need to change or update the email address associated with your EA account, there are a couple of different ways to do so. First off, log in to "My Account" and click on "Change my info." Here, you will be able to change the email address on file. The second way you can do this is by pressing "Settings" in-game and then clicking on "Account." From here, select "Change my Email Address" at the bottom of the list.

What if I Forgot My Security Questions?

If you cannot answer the security questions you have set up on your account, computer issues can arise. To regain access to this information, EA will require some verification steps from players who cannot provide answers to their security questions. You may be required to submit a picture of yourself holding a sign with your EA Account name and email address. After this is complete, EA will send you an email with instructions on how to change your security questions.

If all else fails and you cannot provide verification that it's you logging into the account, then EA may temporarily lock the account until they can confirm who is making these requests. If you find yourself in this situation, click "forgot your password" after entering the EA account. You will be prompted to enter your email address associated with that particular EA Account, and then you should receive an email shortly afterward. From there, follow the instructions to reset your security questions!

How do I Create a Strong Password?

Creating strong passwords is one of the best ways to ensure that your EA account is safe from intruders! The most common advice for creating a strong password is to use whole words or phrases rather than random letters and numbers. To create a strong password, try using the first letter of every word in a sentence as well as substituting certain characters with symbols such as % instead of an "e."

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Reset My Electronic Arts Password?

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GetHuman has been working for over 10 years on sourcing information about big organizations like Electronic Arts in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Electronic Arts Password? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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