How Do I Report an in Game Problem to Electronic Arts?
In a nutshell: When you notice an in-game problem, it's a great idea to report it to the company so they can look into the issue. Electronic Arts makes it easy to notify them quickly by trying the following steps.
Introduction
When you notice an in-game problem, it's a great idea to report it to the company so they can look into the issue. Electronic Arts makes it easy to notify them quickly by trying the following steps.
Visit the Electronic Arts Website
Go to the Electronic Arts website.
Locate the Menu
Find the three horizontal lines in the upper-left corner of the Electronic Arts website.
Expand the Menu
Click on the three lines to expand the menu.
Locate the Resources Section
Scroll down until you find the "Resources" line.
Open the Menu
Click on the downward-pointing arrow to the right of "Resources" to expand the menu.
Find the "Help" Line
Locate "Help" under "Resources." Click on it. This will take you to the “EA Help: Official Support United States” page.
Locate the Game That Applies to Your Issue
Scroll down until you find the game that's encountering a problem. Click on it.
Look for a "Bug" Mention
Scroll down until you find a line that mentions a "bug." For example, if you click on Madden NFL 25, scroll down until you find the line "I want to report a bug in my game." Click on the right-pointing arrow.
Read the Article
Find the "How to report a problem with a game or your EA account" article under "Helpful Resources." Click on it.
Read the Information
The article provides comprehensive details about how to properly report an in-game bug and what information you need to include when doing so. Read through this article and try the recommendations. If you need further assistance, move on to the next step.
Contact Electronic Arts
Consider contacting Electronic Arts if you need further assistance.
Conclusion
Electronic Arts makes getting the information you want easy through the website or by contacting its customer service team. If you notice an in-game problem you want to report, start the process on the website before contacting them directly.
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