My issue is I have spent over four hundred dollars in your store since April the. **th...

GetHuman-poetmona's order change request issue with Dollar General from April 2018

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My issue is I have spent over four hundred dollars in your store since April the. **th I am very happy about my new room at the nearby hotel across the street I just moved in that date and have been getting all my needs met towels,containers food etc ,I kept missing my five dollars off coupon, the one time I tried to get it again I wait to end of order $***.** *** in cash and there was an additional sign that day for summer items five dollars off I had three and inquired of them and was told lawn chairs? I had cooler $**and fan $** and sunny d and I believe more as I think that day I bought a lime green tumbler with the slit in lid,anyway I will send you my receipt numbers for the week I been every where shopping and carry a suitcase to store with me merch from other stores I suspect my case open to while I away from counter vender threw food on floor next to my case I left up front garbage there,anyway sat I spent $**.** and the day before I spent over $** any $**,-$** was food stamps I told him while I was being rung up I got to give you my $* coupon he kept ringing and we were both distracted by some items so I forgot unfortunate he should have if you ask me deduct he's seen me every day almost spending at least $** in cash and **-** stamps I was always asst very well as I was looking for items yesterday he was very helpful as I needed ***** driver and * prong electric cord or plate to plug in new icebox I got on that Friday.i was outside store looking for coupon after I realized I didn't get discount and went into store,he say bring all items in store I say OK he say he gotta do it all over again I come in with every bag except my suitcase that I put bags in i asked that his clerk please grab case before a thief grabs it while I'm in here I didn't want to leave counter,he said to me give me only cash items he put them all together so he takes only the movies and the ten dollar t shirts out of bag toilet paper the screwdriver that was already falling in hole of bag and icecubetrays,electric plugs he did not re ring of course his total only $**.** instead of $**.** it would have been if he rang it all together like he told me he would I figureplus he said he had to void my entire order he slipped the movies five times *of them and t shirts the toilet paper he did not swipe and t shirt about three times asked my address phone four times all of it and store closing I just knew I could get this discount and I didn't he apologized a lot but I felt he mad and I was very sad he could not just give me a five and let me go but he may have try to play games about my buzzing suitcase that has my new DVD player I just bought wit my refrigerator on Friday I not leave this in my room and it buzzes I guess,i hadovies from there the Friday and that day I just my DVD player I notice some man hanging around case at counter really eyeing it from the aisle I was in he went behind counter I never see him work only the two ladies and the two men anyway I need a ten dollar discount for the summer items I asked then on Sat this April ** then another time I ask I think it was too late also the same two men when working I believe to be slick about a Bluetooth I asked for and man say he got on a grab regular speaker an open up two take instructions out I want to see how it works with Bluetooth after he say it does at first it's Bluetooth now it's capstone I got it anyway but no instruct had to return was gonna by them both and the one who rang me say **th told him to out it back its not that good si I not buy but got the other I return to get another she refuse to do that transaction until I finish shopping I told her twice we can do it either way I afterward felt she or one of the two ladies could have done this at first because of when I got the $***.** worth of stuff I personally don't want that on the same receipt.i come in there the next time they wrre talking about returns I do not return things I was wondering and felt a bit slighted as I caught an eye rolling a few times and the one running over to the suitcase as I approach the counter he came out and around me to my suitcase and stood thein back to me,? Anyway will send the receipt amounts he also kepty receipt and made me sign a receipt I did not get any money from! Anyway next email I send my receipt that receipt amounts was $**.and change he pronounce wrong my change from my money I think I give either $***.** or exactly $**.** but I was mad he keot my receipt and I felt he was taking to long on purpose my point is it was a lot of heavy bags and he did not void and reringitemsas he said he would!
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Dollar General

order change request issue
Reported by GetHuman-poetmona
Apr 29th, 2018 - 7 mons ago
I have an issue with Dollar General too
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GetHuman-poetmona started working on this issue
Apr 29th 4:02pm