Card does not work and called but you refuse to answer????

GetHuman5969934's Replacement Card issue with Direct Express from April 2021

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The issue in GetHuman5969934's own words
Need to pay some bills with my card and it is NOT working....is anyone there working??? ... *. you are not recognizing my social security number?**. suppose to get another card but have not so far....*WHY?**. WHY do we have to wait hours on hold to talk to a live person then after on hold for ** minutes then you hung up? **. Have no received a new card????
that 'we" need help with our card or we would not be here.
I want it to work like it is suppose to work and get help as you are suppose to help
I ordered your card
called so many times but you always hang up :(
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Direct Express

direct express card
Replacement Card issue
Reported by GetHuman5969934
Apr 17th, 2021 - 3 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 12864 others
0 customers following this

Timeline

GetHuman5969934 started working on this issue
Apr 17th 12:56am