Direct Express Phone Number

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888-741-1115
Customer service
Current Wait: 22 mins (21m avg)
Hours: Mon-Fri 7am-7pm CST; best time to call: 7:45am
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Reasons customers like you called recently

I went to check my balance on my direct express card an i put my pin number in an it sa...
Direct express card canceled but had money still on it and I want to transfer it to ano...
Can't figure out how to upload and send documents
My card will not allow me to transfer funds to another account nor to cash app or paypa...
I need a benefit of my summaries or a history of deposits of my SSI emailed to me as so...
I lost my Direct Express Card
I order a new card causey was lost and I was needng my account number so I can transfer...
NEED MY NEW CARD ACTIVATED CALLED PHONE * BUT KEEP GETTING LINE CUT OFF WHEN SWITCHING...
I am trying to check my card balance and I can't check it and I want you guys to check...
Ilost my direct express cards on December *st, ****. I called immediately and ordered a...
Someone put some money inside the package that I should receive today. What is my penalty?
My direct express card was mailed off Dec *st and I paid ** dollars for * day shipping...
Need my new card from ********** supposed to have it today. Paid extra for expedited ma...
Just need the tracking number for my new direct express card. Darlene Peterson. *** ** ****
I updated the app and I can’t find the username or password I’ve tried signing in with...
See more recent reasons for calling

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Customer Number 888-741-1115 - by the Numbers

Phone number to dial888-741-1115
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm CST
Best time to dial7:45am
Navigate phone maze to a humanChoose option 3 immediately when it picks up and then you get a human
Average wait
Current wait22
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication80%
Quality of help51%
Customer votes4,493
Information last updatedSat Dec 04 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Direct Express's Best Toll-Free/800 Customer Phone Number

This is Direct Express's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Direct Express agent. This phone number is Direct Express's Best Phone Number because 85,338 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-741-1115 include Replacement Card, Update Account Info, Problem With a Payment, Lost or Stolen Card, Dispute a Charge and other customer service issues. The Direct Express call center that you call into has employees from Texas and is open Mon-Fri 7am-7pm CST according to customers. In total, Direct Express has 2 phone numbers. It's not always clear what is the best way to talk to Direct Express representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Direct Express - by phone or otherwise

While 888-741-1115 is Direct Express's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Direct Express customers, is by calling their 800-333-1795 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-333-1795 for Customer Service. If you think this information is inaccurate or know of other ways to contact Direct Express please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Direct Express.

What is GetHuman's Relationship to Direct Express?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Direct Express. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our T-Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Apple Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like T-Mobile or Apple. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Direct Express Contact Info

Other Toll-free & Customer Numbers

Customer Service800-333-1795

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