Direct Express Phone Number

Call Direct Express customer service faster with GetHuman

888-741-1115
Customer service
Current Wait: 25 mins (21m avg)
Hours: Mon-Fri 7am-7pm CST; best time to call: 7:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Choose option 3 immediately when it picks up and then you get a human

Reasons customers like you called recently

Is this direct Express
Can't check my balance
my direct exspress was hacked! i got a new one, but i can't activate my new card! i am...
Haven't received my card yet changed from bank account to a direct Express card
I reported my card stolen. When I called the number I think I may have chose *-** days...
found a Direct Express card on the train
want to change my direct deposit from my bank to direct express
I will use it for my myself and my family that lives with me
I need to cancel direct express card and I don't want my mother used me for alcohol and...
Card was expedited to arrive today and hasn't
Just let me no when I gets it so I can get my money to get my medicine thank you
I waiting for my card social put my check on the card I didn’t get my card it be one mo...
I never received my card ups now when u call they won't tell me if its received they wa...
hi i'm steve ! my direct exspress card was hacked! they sent me new one! i did not try...
My card has been stolen and all number been change try to talk to some one getting a n...
See more recent reasons for calling

Help me with my issue

Customer Number 888-741-1115 - by the Numbers

Phone number to dial888-741-1115
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm CST
Best time to dial7:45am
Navigate phone maze to a humanChoose option 3 immediately when it picks up and then you get a human
Average wait
Current wait25
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication64%
Quality of help75%
Customer votes4,469
Information last updatedThu Sep 16 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Direct Express's Best Toll-Free/800 Customer Phone Number

This is Direct Express's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Direct Express agent. This phone number is Direct Express's Best Phone Number because 85,338 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-741-1115 include Replacement Card, Update Account Info, Problem With a Payment, Lost or Stolen Card, Dispute a Charge and other customer service issues. The Direct Express call center that you call into has employees from Texas and is open Mon-Fri 7am-7pm CST according to customers. In total, Direct Express has 2 phone numbers. It's not always clear what is the best way to talk to Direct Express representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Direct Express - by phone or otherwise

While 888-741-1115 is Direct Express's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Direct Express customers, is by calling their 800-333-1795 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-333-1795 for Customer Service. If you think this information is inaccurate or know of other ways to contact Direct Express please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Direct Express.

What is GetHuman's Relationship to Direct Express?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Direct Express. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Lyft Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Hulu Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Lyft or Hulu. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Direct Express Contact Info

Other Toll-free & Customer Numbers

Customer Service800-333-1795

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