Direct Express Phone Number

Calling Direct Express customer service faster by GetHuman

888-741-1115
Customer service
Current Wait: 23 mins (21m avg)
Hours: Mon-Fri 7am-7pm CST; best time to call: 7:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Replacement CardUpdate Account InfoLost or Stolen CardDispute a ChargeProblem With a PaymentA different issue
Get to a live person fastest: Choose option 3 immediately when it picks up and then you get a human

Reasons customers like you called recently

please activate my newdemastercaed now **************** coanniekfleming
18m ago
I can’t login in because I forgot my username and password
2h ago
My name is Gary Gibson. My cell * *** *** ****. Please send me the txt mgs so i can rem...
2h ago
I don't know we're my card got sent to or anything
3h ago
Please give me a number to speak with a live person need to update my mailing address
3h ago
Never relieved my direct express card and i have a social security payment on card that...
4h ago
Some body got in to my Acc and took out *** dollar with asking me and it was on Jan * ****
6h ago
I called for a replacement card and goofed and ask them to send card by standard mail...
7h ago
Haven't received my card and I can't get thru by calling
7h ago
Frank Mill aka Rossi And Rox Rossi Mill aka Roxanne Ross or Rossi Borel, Roxana aka Ro...
8h ago
I haven't received my card it's been almost a month
10h ago
Forget pin and need it to be reset please and thank you someone call me ***-***-****
18h ago
I forgot my pin and need to be reset please and thank or someone call me please and tha...
18h ago
I forgot my pin and need to reset it
18h ago
I really need to reset my pin I forgot my pin and really need it reset please and thank you
18h ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-741-1115 - by the Numbers

Phone number to dial
888-741-1115
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 7am-7pm CST
Best time to dial
7:45am
Navigate phone maze to a human
Choose option 3 immediately when it picks up and then you get a human
Average wait
21
Current wait
23
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone
Quality of communication
72%
Quality of help
83%
Customer votes
4,461
Information last updated
Mon Feb 24 2020 10:00:00 GMT+0000 (UTC)

Direct Express's Best Toll-Free/800 Customer Phone Number

This is Direct Express's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Direct Express agent. This phone number is Direct Express's Best Phone Number because 85,338 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-741-1115 include Replacement Card, Update Account Info, Lost or Stolen Card, Dispute a Charge, Problem With a Payment and other customer service issues. The Direct Express call center that you call into has employees from Texas and is open Mon-Fri 7am-7pm CST according to customers. In total, Direct Express has 2 phone numbers. It's not always clear what is the best way to talk to Direct Express representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Direct Express - by phone or otherwise

While 888-741-1115 is Direct Express's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Direct Express customers, is by calling their 800-333-1795 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-333-1795 for Customer Service. If you think this information is inaccurate or know of other ways to contact Direct Express please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Direct Express.

What is GetHuman's Relationship to Direct Express?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Direct Express. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our FedEx Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the PayPal Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like FedEx or PayPal. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Direct Express Contact Info

Other Toll-free & Customer Numbers

Customer Service800-333-1795

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