Direct Express Phone Number

Calling Direct Express customer service faster by GetHuman

888-741-1115
Customer service
Current Wait: 22 mins (21m avg)
Hours: Mon-Fri 7am-7pm CST; best time to call: 7:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Replacement CardUpdate Account InfoLost or Stolen CardDispute a ChargeProblem With a PaymentA different issue
Get to a live person fastest: Choose option 3 immediately when it picks up and then you get a human

Reasons customers like you called recently

Need to send a photo id
2h ago
Locked out of my account need to send photo id
2h ago
Social security send my new direct express to a diferent address and I need to give my...
3h ago
Direct Express put a hold on my card and has three months of my social security benefit...
4h ago
Direct Express card hasn't arrived and I can't get in touch with a representative
6h ago
My direct Express card hasn't arrived and it's been well over ** business days
6h ago
i need to provide fax of driver license please provide fax * that way i can send in a f...
10h ago
I need a bank statement for last * months Email to *****@***.com * A.S. A. P for a...
10h ago
Cant open account to check transactions
11h ago
My name is Eddie Joseph the last for digits an my card are ****.I bought a sportsman...
12h ago
For my housing HUD vouchers I need proof of how much I have in your bank for Nov...
12h ago
I was told in order to activate my card, I must send in my photo ID. Where do I send it?
14h ago
I have a lot of changes on my direct express statement that I didn't make
16h ago
I am waiting for my new card to come in the mail. I need my new number. I do not need...
17h ago
My account to log in it’s not working and I don’t *Remember making an account
17h ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-741-1115 - by the Numbers

Phone number to dial
888-741-1115
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 7am-7pm CST
Best time to dial
7:45am
Navigate phone maze to a human
Choose option 3 immediately when it picks up and then you get a human
Average wait
21
Current wait
22
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone
Quality of communication
72%
Quality of help
83%
Customer votes
4,461
Information last updated
Sat Feb 15 2020 10:00:00 GMT+0000 (UTC)

Direct Express's Best Toll-Free/800 Customer Phone Number

This is Direct Express's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Direct Express agent. This phone number is Direct Express's Best Phone Number because 85,338 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-741-1115 include Replacement Card, Update Account Info, Lost or Stolen Card, Dispute a Charge, Problem With a Payment and other customer service issues. The Direct Express call center that you call into has employees from Texas and is open Mon-Fri 7am-7pm CST according to customers. In total, Direct Express has 2 phone numbers. It's not always clear what is the best way to talk to Direct Express representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Direct Express - by phone or otherwise

While 888-741-1115 is Direct Express's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Direct Express customers, is by calling their 800-333-1795 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-333-1795 for Customer Service. If you think this information is inaccurate or know of other ways to contact Direct Express please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Direct Express.

What is GetHuman's Relationship to Direct Express?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Direct Express. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our FedEx Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the PayPal Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like FedEx or PayPal. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Direct Express Contact Info

Other Toll-free & Customer Numbers

Customer Service800-333-1795

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