Direct Express Phone Number

Calling Direct Express customer service faster by GetHuman

888-741-1115
Customer service
Current Wait: 24 mins (21m avg)
Hours: Mon-Fri 7am-7pm CST; best time to call: 7:45am
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Get to a live person fastest: Choose option 3 immediately when it picks up and then you get a human

Reasons customers like you called recently

Balance on direct express card $** and card was declined for a purchase of $* why would...
What is my routing number and my account information in my user ID
For some reason you guys have locked my card up and i call customer service and wait on...
some one took ***.**out my derict depost i need it basc
replace my card because it does not work anywhere
send other card that works
my card will not work
Pamela Osweiler*Card was locked due to an online purchase i tried to make. I cant get t...
Need card unlocked please...cannot get access to my $ and its all i have
I can't log into my direct express my card is lost. I don't know card number I enter my...
My Account is Suspended due to potential fraudulent activity. I need to get my account...
I'm trying to fax my info to get a replacement card
Need to change my address and see what this letter for I received and I need to talk to...
I need the correct fax number to direct express. Antonio texas fraud service department...
Am locked out of my direct account. Need to change last name as well and have change fr...
See more recent reasons for calling

Help me with my issue

Customer Number 888-741-1115 - by the Numbers

Phone number to dial888-741-1115
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm CST
Best time to dial7:45am
Navigate phone maze to a humanChoose option 3 immediately when it picks up and then you get a human
Average wait
Current wait24
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication64%
Quality of help75%
Customer votes4,469
Information last updatedSat Oct 17 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Direct Express's Best Toll-Free/800 Customer Phone Number

This is Direct Express's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Direct Express agent. This phone number is Direct Express's Best Phone Number because 85,338 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-741-1115 include Replacement Card, Update Account Info, Lost or Stolen Card, Problem With a Payment, Dispute a Charge and other customer service issues. The Direct Express call center that you call into has employees from Texas and is open Mon-Fri 7am-7pm CST according to customers. In total, Direct Express has 2 phone numbers. It's not always clear what is the best way to talk to Direct Express representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Direct Express - by phone or otherwise

While 888-741-1115 is Direct Express's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Direct Express customers, is by calling their 800-333-1795 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-333-1795 for Customer Service. If you think this information is inaccurate or know of other ways to contact Direct Express please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Direct Express.

What is GetHuman's Relationship to Direct Express?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Direct Express. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Lyft Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Hulu Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Lyft or Hulu. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Direct Express Contact Info

Other Toll-free & Customer Numbers

Customer Service800-333-1795

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