Direct Express Phone Number

Calling Direct Express customer service faster by GetHuman

888-741-1115
Customer service
Current Wait: 24 mins (21m avg)
Hours: Mon-Fri 7am-7pm CST; best time to call: 7:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Choose option 3 immediately when it picks up and then you get a human

Reasons customers like you called recently

needing to be able to print out a paper statement
I lost my *direct Express debit card many months ago. I have been trying, unsuccessful...
My card has been charged for two months for ***.** that I did not authorize and I have...
I need my card expodited i have been waitting and now face eviction i requested a new c...
I reported my direct Express card missing and there was supposed to be sending me anoth...
I was trying to open my account history on my direct express and could not obtain due t...
I have tried to fax or e mail paperwork to you by using Fax **-***-***-**** and e mail...
I need the fax number. For direct. Express
I recently spoke with someone about a new card I haven’t received it yet trying to see...
Hi my name is Tashia hines I recently spoke with a agent about a new card and I haven’t...
I want to transfer my social security disability funds from direct Express to my bank f...
Need replacement card.
how can I send my id to direct express for them to verify me..what is the email ***thank you
Is it possible to deposit money into my account? If so, how do I do it?
I am trying to change my pin * on my card. I have been trying for two days to change t...
See more recent reasons for calling

Help me with my issue

Customer Number 888-741-1115 - by the Numbers

Phone number to dial888-741-1115
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm CST
Best time to dial7:45am
Navigate phone maze to a humanChoose option 3 immediately when it picks up and then you get a human
Average wait
Current wait24
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication67%
Quality of help78%
Customer votes4,467
Information last updatedTue Jul 07 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Direct Express's Best Toll-Free/800 Customer Phone Number

This is Direct Express's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Direct Express agent. This phone number is Direct Express's Best Phone Number because 85,338 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-741-1115 include Replacement Card, Update Account Info, Lost or Stolen Card, Dispute a Charge, Problem With a Payment and other customer service issues. The Direct Express call center that you call into has employees from Texas and is open Mon-Fri 7am-7pm CST according to customers. In total, Direct Express has 2 phone numbers. It's not always clear what is the best way to talk to Direct Express representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Direct Express - by phone or otherwise

While 888-741-1115 is Direct Express's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Direct Express customers, is by calling their 800-333-1795 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-333-1795 for Customer Service. If you think this information is inaccurate or know of other ways to contact Direct Express please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Direct Express.

What is GetHuman's Relationship to Direct Express?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Direct Express. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Skype Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Samsung Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Skype or Samsung. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Direct Express Contact Info

Other Toll-free & Customer Numbers

Customer Service800-333-1795

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