Direct Express Phone Number

Calling Direct Express customer service faster by GetHuman

Customer service
Current Wait: 21 mins (21m avg)
Hours: Mon-Fri 7am-7pm CST; best time to call: 7:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Replacement CardUpdate Account InfoLost or Stolen CardDispute a ChargeProblem With a PaymentA different issue
Get to a live person fastest: Choose option 3 immediately when it picks up and then you get a human

Reasons customers like you called recently

I recently transferred some money to a bank account and for some reason they put the mo...
14h ago
My card was stolen, i need copies of my statements from ********** until *********. Al...
18h ago
Someone stole money out my direct express account and I need it back.
21h ago
My card was stolen and someone took out ****. I still have not gotten the money back.
a day ago
Do Nursing Homes ever call Direct Express to check on patient's account with Direct Express?
a day ago
I have an app account. I do not have a printer to print out my transaction history whic...
a day ago
Including today I've spent over four and a half hours trying to get an issue resolved...
a day ago
I need to send documents by email to fraud Dept. Will someone please send me the address,,?
a day ago
I need to get the email address for the fraud Dept along with my case number. I got it...
a day ago
Can not use card. For the month of February
a day ago
I am waiting on my replacement card but I just looked at my account on the direct expre...
a day ago
My name is Solomon M. Khama and my credit card number is **** **** **** ****. Am kindly...
a day ago
I need a new direct express card
2d ago
I need a new card emailed please
2d ago
I've already applied so many times but never received help
2d ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-741-1115 - by the Numbers

Phone number to dial
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Customer Service
Call center hours
Mon-Fri 7am-7pm CST
Best time to dial
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Choose option 3 immediately when it picks up and then you get a human
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
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Information last updated
Wed Feb 19 2020 10:00:00 GMT+0000 (UTC)

Direct Express's Best Toll-Free/800 Customer Phone Number

This is Direct Express's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Direct Express agent. This phone number is Direct Express's Best Phone Number because 85,338 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-741-1115 include Replacement Card, Update Account Info, Lost or Stolen Card, Dispute a Charge, Problem With a Payment and other customer service issues. The Direct Express call center that you call into has employees from Texas and is open Mon-Fri 7am-7pm CST according to customers. In total, Direct Express has 2 phone numbers. It's not always clear what is the best way to talk to Direct Express representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Direct Express - by phone or otherwise

While 888-741-1115 is Direct Express's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Direct Express customers, is by calling their 800-333-1795 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-333-1795 for Customer Service. If you think this information is inaccurate or know of other ways to contact Direct Express please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Direct Express.

What is GetHuman's Relationship to Direct Express?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Direct Express. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our FedEx Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the PayPal Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like FedEx or PayPal. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Direct Express Contact Info

Other Toll-free & Customer Numbers

Customer Service800-333-1795

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