Direct Express Phone Number

Calling Direct Express customer service faster by GetHuman

888-741-1115
Customer service
Current Wait: 25 mins (21m avg)
Hours: Mon-Fri 7am-7pm CST; best time to call: 7:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Choose option 3 immediately when it picks up and then you get a human

Reasons customers like you called recently

My direct Express card is showing a negative ***** overdrawn why is it showing this and...
I can't use my card when i pay for something online.
Help my card and identity have been stolen. Ill locked out of access to my account!!
I need the papers to open a fraud account. I was incarcerated and my card was used whil...
Hi I'm locked out of my app need to see balance on my card not sure if the address I ga...
Some one stole *My card and then stole my new one out of the mail box or in not sure ma...
My card keeps getting denied
I have a problemi I emailed my proof *times and prob I emailed my verification four tim...
all i want to know is if i were to get a direct express card would the card be loadamle...
my replacement card was sent back and im trying to get it sent back to me.i can't get a...
I went to dollar general in iota la. I tried my direct express card and it was declined...
I went to the dollar genral in iota I went to the chick out and I tryd.to make a purcha...
I would like to cancel my old card and get a new direct express card issue me a new one...
cant check my balance its send me to voice mail. i sent then my id info why did they as...
Where is my benefits going
See more recent reasons for calling

Help me with my issue

Customer Number 888-741-1115 - by the Numbers

Phone number to dial888-741-1115
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm CST
Best time to dial7:45am
Navigate phone maze to a humanChoose option 3 immediately when it picks up and then you get a human
Average wait
Current wait25
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication69%
Quality of help80%
Customer votes4,464
Information last updatedThu Apr 15 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Direct Express's Best Toll-Free/800 Customer Phone Number

This is Direct Express's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Direct Express agent. This phone number is Direct Express's Best Phone Number because 85,338 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-741-1115 include Replacement Card, Update Account Info, Lost or Stolen Card, Dispute a Charge, Problem With a Payment and other customer service issues. The Direct Express call center that you call into has employees from Texas and is open Mon-Fri 7am-7pm CST according to customers. In total, Direct Express has 2 phone numbers. It's not always clear what is the best way to talk to Direct Express representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Direct Express - by phone or otherwise

While 888-741-1115 is Direct Express's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Direct Express customers, is by calling their 800-333-1795 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-333-1795 for Customer Service. If you think this information is inaccurate or know of other ways to contact Direct Express please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Direct Express.

What is GetHuman's Relationship to Direct Express?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Direct Express. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Metro PCS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Comcast Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Metro PCS or Comcast. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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