Direct Express Customer Service Phone Number
800-333-1795
Hold time now: 25 mins (avg 20)
Best time to call: 9:45am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Choose option 3 immediately when it picks up and then you get a human
Other customers got on the phone recently because:
I need copies of statements from August thru December of...I have a transaction on my card that I didn't authorize and I...Looking for transaction historyNeed to speak with live representativeMy rother has just ordered his first Direct Express card. He...
Help me with my issueDirect Express Customer Service Phone Number 800-333-1795 - Info & Statistics
| Phone number to dial | 800-333-1795 |
| Call-back available | NO |
| Message & get attention | NO |
| Call picked up by a real person | YES |
| Department you're calling | Customer Service |
| Call center hours | 24 hours, 7 days |
| Best time to dial | 9:45am |
| Navigate phone maze to a human | Choose option 3 immediately when it picks up and then you get a human |
| Average wait | 20 |
| Current wait | 25 |
| Rank (among phone numbers) | 2 |
| Rank (overall) | 2 |
| Alternate methods | phone |
| Quality of communication | 73% |
| Quality of help | 64% |
| Customer votes | 5,749 |
| Best phone number | 888-741-1115 |
| Information last updated | Wed Oct 17 2018 08:00:00 GMT+0000 (UTC) |
Direct Express's 800-333-1795 Customer Service Number
This Direct Express phone number is ranked #2 out of 2 because 85,338 Direct Express customers tried our tools and information and gave us feedback after they called. The reason customers call 800-333-1795 is to reach the Direct Express Customer Service department for problems like Dispute a charge, Technical support, Lost card. As far as we can tell, Direct Express has call center locations in Texas and you can call during their open hours 24 hours, 7 days. Direct Express has 2 phone numbers and 2 different ways to get customer help. We've compiled information about 800-333-1795 and ways to call or contact Direct Express with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Direct Express
Calling Direct Express at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-333-1795. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Direct Express Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Direct Express Once on the phone with Direct Express's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Direct Express's phone numbers against each other.
Contacting Direct Express in General
While 800-333-1795 is Direct Express's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-741-1115 is their best customer phone number overall, and we have put together a comparison of their 2 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Direct Express help by calling them, is that other customers give their customer support at this number a 73% score for their communication skills and a 64% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Direct Express.
Direct Express Contact Info
Other Direct Express Phone Numbers
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