Direct Express Customer Service Phone Number

Hold time now: 25 mins (avg 20)
Best time to call: 9:45am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Choose option 3 immediately when it picks up and then you get a human
This is not the most popular Direct Express phone number (it's ranked #2). Most customers call 888-741-1115 for support: Click here for best option

Other customers got on the phone recently because:

* thI have questions on money out of my account.Lillie M.Hughes P*O*Box ** TurkeyCreek...
Would like to know if I qualify for emergency loan
My direct express card was stolen I ordered a replacement been * weeks I've called them...
My card was stolen I've tried for * weeks to get ahold Direct express it just hangs up...
The problem that I’m having with Direct Express is the new version of their app. I’ve t...
Every time I use the vending machine at school I can only use it once. I got charged fo...
!need a phone number for their fraud department
I didn't review my card need then I finally got to talk to someone first they sent my c...
Would like to use direct express emergency cash access and can't figure out how to init...
I need to speak with a human being about my fathers card.
I need to change my pin number on direct express and I have been on ho*d for ** min,*ho...
I do not remember my pin not do I have my cards ** digit number how can I speak to a re...
Hi my name is Brian Lynn Hartman and I'm writing this in regards to my card I've been w...
I am trying to Activate my replacement direct Express card but it will not let me I nee...

Help me with my issue

Direct Express Customer Service Phone Number 800-333-1795 - Info & Statistics

Phone number to dial800-333-1795
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:45am
Navigate phone maze to a humanChoose option 3 immediately when it picks up and then you get a human
Average wait20
Current wait25
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone
Quality of communication68%
Quality of help59%
Customer votes5,743
Best phone number888-741-1115
Information last updatedFri Jan 14 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Direct Express's 800-333-1795 Customer Service Number

This Direct Express phone number is ranked #2 out of 2 because 85,338 Direct Express customers tried our tools and information and gave us feedback after they called. The reason customers call 800-333-1795 is to reach the Direct Express Customer Service department for problems like Replacement Card, Update Account Info, Problem With a Payment, Lost or Stolen Card, Dispute a Charge. As far as we can tell, Direct Express has call center locations in Texas and you can call during their open hours 24 hours, 7 days. Direct Express has 2 phone numbers and 2 different ways to get customer help. We've compiled information about 800-333-1795 and ways to call or contact Direct Express with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Direct Express

Calling Direct Express at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-333-1795. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Direct Express Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Direct Express Once on the phone with Direct Express's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Direct Express in General

While 800-333-1795 is Direct Express's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-741-1115 is their best customer phone number overall, and we have put together a comparison of their 2 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Direct Express help by calling them, is that other customers give their customer support at this number a 68% score for their communication skills and a 59% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Direct Express Contact Info

Other Direct Express Phone Numbers

Customer Service888-741-1115

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