Sling TV Phone Number

Calling Sling TV customer service faster by GetHuman

888-361-7149
Customer service
Current Wait: 39 mins (15m avg)
Hours: 24 hours, 7 days; best time to call: 9:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Cancel or Change AccountAccount AccessRefund a ChargeAdd a ChannelStreaming or Download TroubleA different issue
Get to a live person fastest: Keep pressing 0
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Reasons customers like you called recently

I have the blue*orange package but I’m only getting the blue, what is the problem . Als...
19 hours ago
cannot sign in listed all info credit card ect but will not complete my request
a day ago
While watching any channel for some time a countdown clock comes up and If I don't see...
2 days ago
what is the phone number I can call?
4 days ago
I can't watch the global tv
4 days ago
The app will not load. Is that clear enough.
5 days ago
Your service is terrible. I have reloaded the app at least * times since * PM EST. It c...
5 days ago
The audio and Video keep shutting off for ** min to * to * hours. Then it will come bac...
5 days ago
I ordered a comedy package to my plan and it is supposed to include MTV (the entire rea...
5 days ago
For the past *-* days I have had numerous issues with my service. My recordings won’t p...
6 days ago
What channel on sling is the Nascar race on today
8 days ago
I don’t have the hallmark channels anymore
10 days ago
I can’t connect to Sling app, says I am not in America. Can’t log into website. Somethi...
11 days ago
I want sling tv for my home
13 days ago
i need to cancel my account today
13 days ago
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on Sling TV's Phone-Based Customer Care

Sling TV is an Internet television service that allows users to stream cable television channels without needing to pay for full cable service in their homes or places of business. With 2.59 million subscribers in the U.S., it isn't surprising that Sling TV gets a lot of customer service calls each day.

Why Do People Call Sling TV Customer Support?

People call Sling TV customer support for a range of reasons, including:

  • Starting service
  • Changing or canceling service
  • Asking questions about packages
  • Troubleshooting and technical support
  • Billing issues

Best Practices for Calling Sling TV Customer Service

There are several things you can do to get your Sling TV questions answered and issues resolved in a quick and professional manner:

Make sure you are calling the correct number. Sling TV has a separate number for new customers who are interested in starting service. If you are a current customer, Sling TV asks that you visit its customer support page and answer a few questions online before being provided with Sling TV's customer support number.

Ensure that you are calling during Sling TV's business hours, which are 8:00 AM - 1:00 AM Eastern. Support is available every day of the week.

Make sure you have what you need to complete a successful call. If you are contacting Sling TV about a billing issue, have your account dashboard pulled up online and any needed documentation, such as a credit or debit card statement, handy. If you are calling for tech support, make sure you are near your TV or mobile device so that you can work with the Sling TV support agent to troubleshoot.

Have pen and paper handy so you can take notes during your conversation.

How do Consumers Feel About Calling Sling TV Customer Service?

Unfortunately, there are a lot of complaints about Sling TV's customer service. Much of it, however, seems to focus on the difficulty of ensuring access to specific types of content, such as sporting events. Unfortunately, this may be an industry-wide issue, rather than an indicator of poor customer service on the part of Sling TV.

Currently, Sling TV operates in the United States and Puerto Rico. Some consumers have mentioned that they have had difficulty trying to cancel or adjust service if they have left the U.S.. This is because the website for sling TV seems to not work outside the United States. If you plan to leave the country, and you have a Sling TV subscription, contact Sling TV customer service before your trip or move.

What Kind of Issues can a Sling TV Customer Service Representative Resolve?

A Sling TV customer service representative can resolve many issues, including billing disputes, starting an account, changing or canceling an account, as well as technical issues with the sling mobile app, streaming service or devices.

What Can't Be Resolved With a Call to Sling TV Customer Service?

Because of the nature of the Sling TV product, there are specific concerns that cannot be resolved by a customer service agent. These include:

Access to certain types of content. Sports teams, movie studios, television studios and other content creators ultimately decide how their content is disseminated to the public. This may mean that some areas will not have access to certain shows and events or will have to pay a premium to view this content. This is out of Sling TV's control.

Sling TV streams over your Internet connection. While a sling TV customer service representative can work with you to determine the source of a problem with consistent streaming, you'll have to work with your Internet provider if the issue is with your home or business connectivity.

Similarly, if you are streaming Sling TV over a malfunctioning or incompatible device, you'll have to buy a new device or get an existing one repaired.

What Should You Do If You Have an Unsuccessful Call with Sling TV?

If you get off the phone with Sling TV customer support and feel as though your questions were not answered or your issues are not resolved, don't fret. You still have options.

The first thing you should do is review the notes you took during your original call. If you did not take notes, jot down what you remember from the conversation. This information can be useful as you pursue your case with Sling TV.

Next, call back. Some customer service representatives have more experience and are better trained than others. You may be lucky and the next person who answers your call might be able to better understand your situation and provide you with a resolution.

If a second call doesn't work, try a different contact method. Sling TV does provide a live chat option, as well as the ability to get in touch via social media. The advantage of both these options is that you will have a transcript of your conversation, which can be very useful if you have to escalate your case.

Customer Number 888-361-7149 - by the Numbers

Phone number to dial
888-361-7149
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
9:15am
Navigate phone maze to a human
Keep pressing 0
Average wait
Current wait
39
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, chat, twitter, web
Quality of communication
73%
Quality of help
50%
Customer votes
48,729
Information last updated
Fri May 22 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Sling TV's Best Toll-Free/800 Customer Phone Number

This is Sling TV's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sling TV agent. This phone number is Sling TV's Best Phone Number because 362,346 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-361-7149 include Cancel or Change Account, Account Access, Refund a Charge, Add a Channel, Streaming or Download Trouble and other customer service issues. The Sling TV call center that you call into has employees from Ohio, New York, Oklahoma and is open 24 hours, 7 days according to customers. In total, Sling TV has 1 phone number. It's not always clear what is the best way to talk to Sling TV representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Sling TV - by phone or otherwise

While 888-361-7149 is Sling TV's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Sling TV customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via http://help.sling.com/ for Customer Service. If you think this information is inaccurate or know of other ways to contact Sling TV please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Sling TV.

What is GetHuman's Relationship to Sling TV?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sling TV. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our USAA Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Social Security Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like USAA or Social Security. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Sling TV Contact Info

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