When I call my direct express card it's only showing * direct express card instead of...

GetHuman-porshaym's customer service issue with Direct Express from April 2021

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The issue in GetHuman-porshaym's own words
When I call my direct express card it's only showing * direct express card instead of * me in my children's receive our income on them cards in it's showing * cards I've been calling for * days now to see what's the issue but the call have been is super busy in can't get through to speak to someone about my issue.

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Direct Express

Customer service issue
Reported by GetHuman-porshaym
Apr 2nd, 2021 - 6 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 12542 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday

Timeline

GetHuman-porshaym started working on this issue
Apr 2nd 2:47pm
GetHuman-porshaym indicated the issue is not fixed yet.
Apr 2nd 6:54pm
GetHuman-porshaym indicated the issue is not fixed yet.
Apr 2nd 7:46pm
GetHuman-porshaym indicated the issue is not fixed yet.
Apr 2nd 7:48pm
GetHuman-porshaym indicated the issue is not fixed yet.
Apr 2nd 7:48pm

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