My card expired at the end of January. I can't get a hold of an actual person. I'm worr...

GetHuman5729672's customer service issue with Direct Express from February 2021

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Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman5729672's own words
My card expired at the end of January. I can't get a hold of an actual person. I'm worried that maybe it got sent to the wrong address. I would appreciate a response assuring that it was mailed to my current address and maybe tell me how much longer it should be. Could you please get back to me asap,it really is urgent? Thank you!

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Direct Express

Customer service issue
Reported by GetHuman5729672
Feb 7th, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 12262 others
0 customers following this


GetHuman5729672 started working on this issue
Feb 7th 1:59am

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