On May *th I noticed my wallet was missing from my purse which I think I lost it at Wal...

GetHuman2889765's Dispute a Charge issue with Direct Express from May 2019

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Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman2889765's own words
On May *th I noticed my wallet was missing from my purse which I think I lost it at Walmart in Marysville * days earlier May *th (only place I have went) please note that I am having problems remembering numbers lately so I did have my direct express card and pin both in my wallet. when I realized it and went back to walmart i and the clerk said no one turned one in so I immediately called and canceled my card. I called to check my balance today and it says I only have *.** but it should have ***.** I'm in distress and dont know what to do. I called social security they told me to file a dispute with direct express
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Direct Express

Dispute a Charge issue
Reported by GetHuman2889765
May 8th, 2019 - 2 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 6 customers so far
Similar issue to 9956 others
0 customers following this
Timeline
GetHuman2889765 started working on this issue
May 8th 11:19pm
GetHuman2889765 indicated the issue is not fixed yet.
May 10th 4:17am
GetHuman2889765 indicated the issue is not fixed yet.
May 10th 4:20am
GetHuman2889765 indicated the issue is not fixed yet.
May 10th 4:21am