I have been trying to reach Direct Express Customer Service ( Fraud Deparment ) for the...

GetHuman-redcherr's customer service issue with Direct Express from January 2019

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Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-redcherr's own words
I have been trying to reach Direct Express Customer Service ( Fraud Deparment ) for the past * hours to no avail. I need to get a Card Replacement and would really appreciate some help with this. My Money goes in to Direct Express on the *rd of each Month. My Phone Number is (*** ) ***-****and my name is Frances M. Chavez. Can I please get a call back, really so very unfair to be calling for hours on end to get no live person to help.
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Direct Express

Customer service issue
Reported by GetHuman-redcherr
Jan 28th, 2019 - 5 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 1 customer so far
Similar issue to 5413 others
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Timeline
GetHuman-redcherr started working on this issue
Jan 28th 11:48pm