Please Change my email PLEASE!

GetHuman1851233's customer service issue with Direct Express from December 2018

11 views | 4089 similar | 0 following
Help with my Direct Express issue
GetHuman1851233's next move: talk to Direct Express again when they open.
Direct Express's call center is closed now. We will send GetHuman1851233 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman1851233's own words
Change my email to a different one. ... I just want my email changed that's all! What happend is your system don't have the options to be on hold until the next representative or your website does NOT have the options to change your email online!**I also have no desire to add this info for everyone to view!!!**Card number*Name on account*Last * of SSN*Address on account*Your birthday**NOPE!
only to find out the phone number provided on the back of my card just hangs up on us rather than putting us on hold for a representative to work out the issue and the website has NOT one option to change your email address if lost deleted or hacked!
Change the website to add a simple yet working change email update to the crappy website...
I have no choice in this matter so being good is my only option here...
called the number on the card no representative to talk to so no help was and or is ever available...
I have an issue with Direct Express too
How GetHuman1851233 fixed the problem

We are waiting for GetHuman1851233 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Direct Express customer problems.
How Do I Get Copies of My Old Statements from Direct Express?How Do I Recover My Direct Express Account?How do I update my account info with Direct Express?What do I do if there's a problem with my Direct Express payment?How do I dispute a charge with Direct Express?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Fraudulent charges direct express don't care.i want to cancel my direct express cardI want to change my direct deposit to another bank. I have all the info. So now what?Wanting a new direct express cardMorning what is the direct express fax numberI NEED HELP ON CHANGING DIRECT EXPRESSI lost my Direct Express Card I want to cancel that one and order a new Direct Ex...I want my SSI check deposited back on a direct express. I don't want it deposited...I want to apply for direct express carddirect express card is stolen and pin number is change
Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1851233 fixes it.
This email address isn't valid

Direct Express

My Direct Express Card*Website!
Customer service issue
Reported by GetHuman1851233
Dec 28th, 2018 - 2 years ago
I have an issue with Direct Express too
Fixed
Seen by 11 customers so far
Similar issue to 4089 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday

Timeline

GetHuman1851233 started working on this issue
Dec 28th, 2018 7:36pm
GetHuman1851233 indicated the issue is not fixed yet.
Dec 28th, 2018 7:44pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians