As of the third of December i started receiving my SS benefits in a direct express acco...
GetHuman1711737's customer service issue with Direct Express from December 2018
Help with my Direct Express issue
First: share to improve GetHuman1711737's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1711737's next move: talk to Direct Express when they open.
Direct Express's call center is closed now. We will send GetHuman1711737 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman1711737's own words
As of the third of December i started receiving my SS benefits in a direct express account. I was not notified until the day of. When my check didn't come in my mail box. So I went to the ssa office and inquired that's how I found out. Then I was told that it was processed and received and delivered, but I have yet to receive a card. All I want to do is transfer my money out of the direct express account into my nextspend card account. I can be reached at ***-***-**** and this email *****@***.com. Thanks for getting back to me soon.
GetHuman1711737 did not yet indicate what Direct Express should do to make this right.
I have an issue with Direct Express too
How GetHuman1711737 fixed the problem
We are waiting for GetHuman1711737 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.