As of the third of December i started receiving my SS benefits in a direct express acco...

GetHuman1711737's customer service issue with Direct Express from December 2018

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The issue in GetHuman1711737's own words
As of the third of December i started receiving my SS benefits in a direct express account. I was not notified until the day of. When my check didn't come in my mail box. So I went to the ssa office and inquired that's how I found out. Then I was told that it was processed and received and delivered, but I have yet to receive a card. All I want to do is transfer my money out of the direct express account into my nextspend card account. I can be reached at ***-***-**** and this email *****@***.com. Thanks for getting back to me soon.
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Direct Express

Customer service issue
Reported by GetHuman1711737
Dec 7th, 2018 - 5 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 2 customers so far
Similar issue to 3589 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman1711737 started working on this issue
Dec 7th, 2018 6:24pm