I lost $***.** an ATM I cannot address anybody on the phone because they’re always too...

GetHuman-lawma's customer service issue with Direct Express from December 2018

3 views
 | 
3350 similar
 | 
0 following
Help with my Direct Express issue
First: share to improve GetHuman-lawma's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lawma's next move: talk to Direct Express again when they open.
Direct Express's call center is closed now. We will send GetHuman-lawma a reminder to call them when they open. Nothing to do for now but wait!
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman-lawma's own words
I lost $***.** an ATM I cannot address anybody on the phone because they’re always too busy I need this resolved I need my money back I called the bank they said it was Coming out evenI’m missing *** and the ATM did not spit it out I do have receipts I have call times I have dates my phone number is ***-***-**** my name is Michelle Ross I need a return phone call immediately please .Also there is cameras at the ATM that could show me and not receiving any money.
GetHuman-lawma did not yet indicate what Direct Express should do to make this right.
I have an issue with Direct Express too
How GetHuman-lawma fixed the problem
We are waiting for GetHuman-lawma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Direct Express email you?
This email address isn't valid
Follow this issue
See how GetHuman-lawma fixes it.
This email address isn't valid

Direct Express

Customer service issue
Reported by GetHuman-lawma
Dec 4th, 2018 - a mon ago
I have an issue with Direct Express too
Not resolved
Seen by 3 customers so far
Similar issue to 3350 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-lawma started working on this issue
Dec 4th, 2018 5:14pm