I just I just paid for my storage which is only $** and they charge me twice I called b...

GetHuman1679232's customer service issue with Direct Express from December 2018

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The issue in GetHuman1679232's own words
I just I just paid for my storage which is only $** and they charge me twice I called back and she said she only charged me once I just now looked at my balance in my balance should be hiding what it is and she's not willing to put my money back on my card so I'm just being discharged and I need to be called back so I can get my money back and I needed to be dealt with my number is ***-***-**** my name is vernell Hall the storage unit Bill me twice $** twice and I only owe them one time $**
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Direct Express

Customer service issue
Reported by GetHuman1679232
Dec 3rd, 2018 - 2 mons ago
I have an issue with Direct Express too
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Seen by 1 customer so far
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Timeline
GetHuman1679232 started working on this issue
Dec 3rd, 2018 3:24pm