Finally wended the maze thru the computer menus and transferred funds to the checking a...

GetHuman-valcus's customer service issue with Direct Express from November 2018

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The issue in GetHuman-valcus's own words
Finally wended the maze thru the computer menus and transferred funds to the checking account at a different bank. Nov. ** the money was deducted from this account. Understood that three day period for transfer didn't include Thanksgiving Day. Nov. **, four business days later, that transfer was negated and an additional $*.** fee levied because of your fuckup.*I'd like the money transferred as arranged, and the excess fee refunded.
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Direct Express

Customer service issue
Reported by GetHuman-valcus
Nov 30th, 2018 - 6 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 5 customers so far
Similar issue to 3093 others
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Timeline
GetHuman-valcus started working on this issue
Nov 30th, 2018 11:05pm