I need to replace my direct express card. I order one about * weeks ago and still have...

GetHuman-loveren's customer service issue with Direct Express from November 2018

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The issue in GetHuman-loveren's own words
I need to replace my direct express card. I order one about * weeks ago and still have not received my card.
GetHuman-loveren did not yet indicate what Direct Express should do to make this right.
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Direct Express

Customer service issue
Reported by GetHuman-loveren
Nov 12th, 2018 - 7 mons ago
I have an issue with Direct Express too
Fixed
Seen by 3 customers so far
Similar issue to 2714 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-loveren started working on this issue
Nov 12th, 2018 8:06pm
GetHuman-loveren indicated the issue is not fixed yet.
Nov 12th, 2018 8:07pm