I replied for a direct express card in September as.of November first I have not receiv...
GetHuman1472989's customer service issue with Direct Express from November 2018
Help with my Direct Express issue
First: share to improve GetHuman1472989's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1472989's next move: talk to Direct Express when they open.
Direct Express's call center is closed now. We will send GetHuman1472989 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1472989 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman1472989's own words
I replied for a direct express card in September as.of November first I have not received my card. I have been trying to call your office for three days now and I get the voice mail that you have high volume issues. I'm requesting that.you please look into this matter, as of today I have been calling all these numbers and no results. My name is Joann Sanders my number is ***-***-**** my email address is, *****@***.com please contact me with information about my card.
GetHuman1472989 did not yet indicate what Direct Express should do to make this right.
I have an issue with Direct Express too
How GetHuman1472989 fixed the problem
We are waiting for GetHuman1472989 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.