Yes hi my name is shronda washington i tired calling direct express but i guess your sy...

GetHuman-shrondaw's customer service issue with Direct Express from November 2018

1 view
 | 
2340 similar
 | 
0 following
Help with my Direct Express issue
First: share to improve GetHuman-shrondaw's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-shrondaw's next move: try calling Direct Express again.
The best way to get your problem resolved is to tap the button below to start calling Direct Express. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-shrondaw may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman-shrondaw's own words
Yes hi my name is shronda washington i tired calling direct express but i guess your systems is down but movin on im having money taking off my card but they dont have my card or my info i listening to all my transactions and i had like *** taking off my card and i was trying to see if i can get my money back because this is crazy i even had money taken off my card today and i have been no where it just dont make any sense. Can u plz contact me asap so i can have this solved please n thank you.
GetHuman-shrondaw did not yet indicate what Direct Express should do to make this right.
I have an issue with Direct Express too
How GetHuman-shrondaw fixed the problem
We are waiting for GetHuman-shrondaw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Direct Express email you?
This email address isn't valid
Follow this issue
See how GetHuman-shrondaw fixes it.
This email address isn't valid

Direct Express

Customer service issue
Reported by GetHuman-shrondaw
Nov 2nd, 2018 - a mon ago
I have an issue with Direct Express too
Not resolved
Seen by 1 customer so far
Similar issue to 2340 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-shrondaw started working on this issue
Nov 2nd 5:25pm