WHY DO YOU GUYS NEVER ANSWER THE PHONES? WHY DO YOU GUYS NEVER MAIL OUR TRANSACTION STA...

GetHuman1452890's customer service issue with Direct Express from November 2018

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The issue in GetHuman1452890's own words
WHY DO YOU GUYS NEVER ANSWER THE PHONES? WHY DO YOU GUYS NEVER MAIL OUR TRANSACTION STATEMENTS? JUST BECAUSE SOCIAL SECURITY PAYS YOUR COMPANY TO USE YOUR CREDIT CARDS SO WE AS CLIENTS CAN EXCESS OUR MONTHLY FUNDS, THERE IS NO NEED TO TREAT THE CLIENTS AS YOU DO. HOW CAN A COMPANY OF ANY KIND NOT HAVE STATEMENTS OF TRANSACTIONS OF THE CUSTOMER. THERE IS A SAYING, LEARN TO COVER YOUR OWN A-- IF A CUSTOMER WAS TO SAY THAT YOUR COMPANY TAKEN THEIR FUNDS. I BET YOUR COMPANY COULD EXCESS OUR LIST OF TRANSACTIONS.
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Direct Express

Customer service issue
Reported by GetHuman1452890
Nov 1st, 2018 - a mon ago
I have an issue with Direct Express too
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Seen by 2 customers so far
Similar issue to 2227 others
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Timeline
GetHuman1452890 started working on this issue
Nov 1st 12:45pm