Claim Number: *-***********My card was lost and there are transaction stemming from Jul...

GetHuman910770's customer service issue with Direct Express from July 2018

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The issue in GetHuman910770's own words
Claim Number: *-***********My card was lost and there are transaction stemming from July * to July * on my card that I did not authorize. My pin was on a sticky note on my card because I have a hard time remembering my pin number. I keep my card in my pocket and the last time u ised my card was on June ** at the ATM. I would like to have my money put back on my card which total $***.** as soon as possible because I have bills to pay or I am facing disconnection.
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Direct Express

Customer service issue
Reported by GetHuman910770
Jul 24th, 2018 - 10 mons ago
I have an issue with Direct Express too
Fixed
Seen by 1 customer so far
Similar issue to 1047 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman910770 started working on this issue
Jul 24th, 2018 2:25am
GetHuman910770 confirmed the issue is fixed. Hooray!
Jul 24th, 2018 2:26am