I lost card and ordered new but didn't r Evie very in mail some one else did and it pin...

GetHuman816175's customer service issue with Direct Express from June 2018

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The issue and preferred resolution, in GetHuman816175's own words:
I lost card and ordered new but didn't r Evie very in mail some one else did and it pin locked I need a new card
I trust that Direct Express will make this right and come up with a resolution that is fair.
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Direct Express

Customer service issue
Reported by GetHuman816175
Jun 24th, 2018 - 2 mons ago
I have an issue with Direct Express too
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Seen by 1 customer so far
Similar issue to 752 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman816175 started working on this issue
Jun 24th 7:10pm