Trying to speak with someone but every time It gets me off hold it rings then goes sil...

GetHuman-tiwanlee's customer service issue with Direct Express from June 2018

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The issue in GetHuman-tiwanlee's own words
Trying to speak with someone but every time It gets me off hold it rings then goes silent but I'm trying to get my tracking number
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Direct Express

Customer service issue
Reported by GetHuman-tiwanlee
Jun 6th, 2018 - 6 mons ago
I have an issue with Direct Express too
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Seen by 1 customer so far
Similar issue to 410 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-tiwanlee started working on this issue
Jun 6th 1:55am