I need verification of a payment made to GEICO on June *nd **** because my auto insuran...

GetHuman-heardalo's customer service issue with Direct Express from June 2018

Help with my Direct Express issue
The issue in GetHuman-heardalo's own words
I need verification of a payment made to GEICO on June *nd **** because my auto insurance is going to be cancelled if I don't have proof that it was paid Geico says they didn't receive the money but Direct Express says Geico got the payment so I need Direct Express email me a copy of the transaction and whatever else I need I'm sorry a copy of the statement showing that Geico was paid.
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Direct Express

Customer service issue
Reported by GetHuman-heardalo
Jun 5th, 2018 - 6 mons ago
I have an issue with Direct Express too
Fixed
Seen by 2 customers so far
Similar issue to 315 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-heardalo started working on this issue
Jun 5th 4:20pm
GetHuman-heardalo indicated the issue is not fixed yet.
Jun 5th 7:32pm