All I want is to change my e-mail address from *****@***.com to *****@***.com THAT'S IT!

GetHuman-pirvinje's customer service issue with Direct Express from June 2018

Help with my Direct Express issue
The problem I ran into: All I want is to change my e-mail address from *****@***.com to *****@***.com THAT'S IT!
I trust that Direct Express will make this right and come up with a resolution that is fair.
Help with my Direct Express issue
How GetHuman-pirvinje fixed the problem:
I finally got to talk to a human,it only took me two days!!
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Direct Express

Customer service issue
Reported by GetHuman-pirvinje
Jun 4th, 2018 - 2 mons ago
I have an issue with Direct Express too
Fixed
GetHuman-pirvinje shared how to fix
Seen by 8 customers so far
Similar issue to 340 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-pirvinje started working on this issue
Jun 4th 3:51pm
GetHuman-pirvinje indicated the issue is not fixed yet.
Jun 4th 8:51pm
GetHuman-pirvinje indicated the issue is not fixed yet.
Jun 6th 11:51pm
GetHuman-pirvinje indicated the issue is not fixed yet.
Jun 6th 11:53pm
GetHuman-pirvinje indicated the issue is not fixed yet.
Jun 7th 1:45am
GetHuman-pirvinje indicated the issue is not fixed yet.
Jun 7th 1:46am
GetHuman-pirvinje confirmed the issue is fixed. Hooray!
Jun 7th 3:58am