Need mtcn number to pick up my funds as my card returned we got cut off please send yra...

GetHuman742681's customer service issue with Direct Express from June 2018

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Help with my Direct Express issue
Before contacting them, items GetHuman742681 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
GetHuman742681's next move: talk to Direct Express when they open.
Direct Express's call center is closed now. We will send GetHuman742681 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman742681's own words:
Need mtcn number to pick up my funds as my card returned we got cut off please send yracking im in very desperate need and is my card resent to this address yes please mail box
I trust that Direct Express will make this right and come up with a resolution that is fair.
Help with my Direct Express issue
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Direct Express

Customer service issue
Reported by GetHuman742681
Jun 2nd, 2018 - 3 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 3 customers so far
Similar issue to 609 others
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Timeline
GetHuman742681 started working on this issue
Jun 2nd 4:28pm